Some Amazon users found on Friday that the saved Apple Card numbers had been removed from their Amazon accounts. CNBC confirmed with two separate Amazon accounts that an Apple Card used to make a purchase on Thursday had been removed as a payment option on Friday.
Amazon said it did not intentionally remove the Apple Card as a payment option and attributed the problem to a bug.
“We are aware of this technical issue and are actively working to fix it as soon as possible,” an Amazon spokesperson said in a statement.
Apple Card was launched last year as part of a partnership between Goldman Sachs, which acts as a bank and lender of the card, and the iPhone maker, who created the software for it in the Apple Wallet app and markets the credit card to its customers.
Apple did not immediately respond to a request for comment.
Although the Apple Card is designed to be used for contactless payments with an iPhone or online purchases through the Apple Pay system, it is a MasterCard with a credit card number that can be used like any other credit card.
This is how Apple Card holders can pay for purchases on Amazon with their Apple Card. Amazon does not accept Apple Pay, Apple’s payment service.
Last year, Bloomberg reported that card networks have designated the Apple Card as “elite,” which means it collects higher interchange fees per purchase. These commissions are paid by merchants, who often feel they have no choice but to pay higher commissions for “elite” cards. Mastercard has an agreement whereby stores cannot refuse elite cards with higher fees while taking other Mastercards with lower fees, Bloomberg reported.